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  • Travel rules: Bus, Letbanen and Midtjyske Jernbaner
  • Tickets and ticket checks

Tickets and ticket checks

Tickets and ticket checks

Payment

Aarhus city buses

You cannot buy a ticket on the bus.

Single trip tickets can be purchased in the Rejsebillet app. 

In addition, you can also use Rejsekort app and Basiskort. 

See all ticket options

Updated 1 June 2026

Other buses

Single trip tickets can be bought from the driver when boarding.

It will be a big help if you have even money. The driver can usually give back on notes. If the driver has exceptionally run out of change, you will be asked to buy tickets in another way - e.g. with the Rejsebillet app or Rejsekort app. It is not permitted to travel without a ticket.

Single trip tickets can also be purchased in the Rejsebillet app.

In addition, you can also use Basiskort. If you are traveling with others, you can check in multiple passengers using the Rejsekort app and Basiskort at the Checkpoints on the bus.

See all ticket options

Updated 1 June 2026

Letbanen

It is not possible to purchase tickets on the Letbane platforms or on board the Letbane trains.

Single trip tickets can also be purchased in the Rejsebillet app. 

In addition, you can also use Rejsekort app and Basiskort. If you are traveling with others, you can check in multiple passengers using the Rejsekort app and Basiskort at the Checkpoints.

It is important that you have a valid ticket when you board Letbanen, otherwise you risk having to pay an inspection fee.

See all ticket options

Updated 1 June 2026

DSB and Arriva trains

Please note that Midttrafik tickets are not valid as full or partial payment for a journey with DSB or GoCollective trains. This also applies to single trip tickets and special tickets purchased in Rejsebillet app for journeys on Midttrafik buses, Letbanen or Midtjyske Jernbaner.

However, you can use commuter cards from the Rejsebillet app, the Rejsekort app and Basiskort on the train within the zone validity.

Updated 1 June 2026

Airport bus 912X Aarhus C - Billund Airport

The airport bus costs a supplement of DKK 20 for an adult / pensioner and DKK 10 for a child in relation to Midttrafik's regular price list.

You can pay in cash, with payment card, Rejsekort app and Basiskort on 912X. You can also use your transit ticket if it is valid on the distance.

It is possible to pay with one of the following debit cards if it is has a chip: Dankort, Visa, Mastercard, Visa Electron, V Pay, JCB, China Union Pay og American Express.

You can also buy a ticket in the Rejsebillet app, select the ticket 'Billund Airport'.

Or you can buy your ticket in Midttrafik webshop. Select the ticket to ''Billund Airport'' under Buy special ticket in the menu.

If you are not going to/from the airport, you have to pay for 2 zones extra in relation to the zone distance. For example:

Aarhus - Horsens: zone distance 8 zones - you have to buy a 10 zone ticket

Aarhus - Skanderborg: zone distance 5 zones - you must buy a 7 zone ticket

Updated 1 June 2026

Airport bus 925X Aarhus C - Aarhus Airport

You can pay with cash, DKK, NOK, SEK, Euro, £ and US$. The driver determines the exchange rate.

Or you can pay in the bus using the following payment cards, providing the card has a chip: Dankort, Visa, Mastercard, Visa Electron, V Pay, JCB, China UnionPay (UPI) and American Express.

You can also use your commuter card and Youth card if they are valid for the route.

You can pay using the Rejsebillet app – select the ‘Aarhus Airport – Aarhus C’ ticket under the menu item ‘Special ticket’. It is also possible to buy a ticket in Midttrafik webshop.

You can also use your Basiskort or the Rejsekort app. Remember to check out when the bus arrives at Aarhus Airport.

Youth cards that are valid in Midttrafik Øst (Midttrafik East) can be used as full payment on the airport bus. If you have a Youth card from another transport company or DSB, adults can buy a ticket for the price of a child’s ticket.

Travelling to the airport, you can deduct two to four zones from the ticket price for a single journey if you have a valid single ticket for the local buses. Travelling from the airport, you can change to buses in the Aarhus area within zones 1-13 without further payment when you have bought a single airport bus ticket.

Updated 1 June 2026

Ticket checks

Aarhus city buses and Letbanen

Ticket checks on Aarhus city buses, on Letbanen and on routes 100 and 200 are carried out by G4S. All the inspectors carry a special ID card.

It is your responsibility to have purchased the correct ticket. If you are unable to present a valid ticket or card during a ticket check, the inspector will register that you do not have a correct ticket. You will receive a receipt by text message. The text message can be used as a valid ticket until the last stop on the route. It is not permitted to transfer to another route. If you do not provide your mobile phone number, you will not receive a receipt. 

You are required to provide your name and address and provide valid ID. Ticket checks can take place on board the bus or Letbanen while they are being driven, and outside the bus or Letbanen when getting off.

Midttrafik’s administration processes the information which the inspector has provided them with as quickly as possible. If we consider that there are grounds for issuing an inspection fee, you will be issued with one. An inspection fee for adults (16 years of age and above) is DKK 1,000, for children (up to and including 15 years of age) is DKK 500, and for dogs is DKK 500. It is possible to submit a complaint to Midttrafik about the an inspection fee before the payment deadline.

Updated 27 January 2025

Other buses and trains

On other buses and trains, you will be issued with an inspection fee if you are unable to produce a valid ticket or valid card. The inspection fee for failing to have a valid ticket is DKK 1.000 for adults (aged 16 years and older), DKK 500 for children (aged 15 years and below), and DKK 500 for dogs. You can submit a complaint to Midttrafik regarding the inspection fee before the inspection fee is due for payment.

You are required to provide your name and address and provide valid ID.

The inspection fee may be collected by distraint (security in your property) or enforcement by SKAT, the Danish tax authorities, through the withholding of wages.

Any complaints should be sent to Midttrafik. However, if you receive an inspection fee on board a train, you must complain to DSB or Arriva.

Updated 27 January 2025

Lost transit tickets, Pensionistkort (senior cards) or Ungdomskort (youth cards)

If you have a valid transit ticket (in Rejsebillet, the Rejsekort app Basiskort, Skolekort, DSB-app), Pensionistkort (senior card) or Ungdomskort (youth card) but have forgotten to take it with you or it cannot be displayed in the Rejsebillet app or Rejsekort app, and you are therefore unable to produce it when the tickets are being checked, the inspection fee can be reduced to a handling charge of DKK 125. You are required to contact Midttrafik Customer Service in person at Fredensgade 45, 8000 Aarhus C, and produce the valid card/app as well as the inspection fee you have received before the payment deadline for the inspection fee. The card must have been purchased before the inspection fee was issued.

You cannot be let off an inspection fee by subsequently producing a single trip ticket.

Updated 1 June 2026

Checking tickets purchased in the Rejsebillet app

In the Rejsebillet app you can buy single trip tickets, commuter cards, Ungdomskort (youth card) and various other tickets.

You must have purchased and received your mobile ticket on your smartphone before boarding the bus, Letbanen or Midtjyske Jernbaner train.

At a ticket check, you are required to display the ticket on your smartphone so that all the information is visible. The same applies when you show a ticket to a bus driver.

If you are unable to present a valid mobile ticket, you will be issued with an inspection fee. You will also be issued with an inspection fee if your smartphone has run out of power, is broken, or if the ticket has been deleted.

You cannot be let off an inspection fee by subsequently producing a single trip ticket, or other ticket.

Updated 1 September 2025

Inspection fees from Midttrafik are collected via e-Boks

If you have been issued with an inspection fee, it will be sent to your e-Boks.

If you do not have e-Boks, the inspection fee will be sent to you by ordinary mail.

The payment period is 14 days, and the final due date by which payment must be made is stated on the inspection fee.

Midttrafik includes all the information you need in the letter we send to your e-Boks.

If you have any questions, please contact Midttrafik Customer Service

To complain about an inspection fee

If you want to complain about an inspection fee, the first thing to do is write to Midttrafik using this form

If you subsequently wish to complain about a decision made by Midttrafik, you can do so through the Appeal Board for Bus, Train and Metro (Ankenævnet for Bus, Tog og Metro). Read more about the Appeal Board here in Danish  

Updated 26 June 2020

Tickets

You must purchase or be able to present a valid ticket or card when boarding a bus, Letbanen or Midtjyske Jernbaner train.

Make sure you have your ticket or card to hand before boarding.

When boarding a bus, and before you sit down, you must purchase a ticket or check in with Basiskort without undue delay. 

If you are using the Rejsebillet app, you must purchase a ticket before boarding the bus, Letbanen or Midtjyske Jernbaner train. If you are using the Rejsekort app, you must check in before boarding. If you are using the check-in function in the DSB app, you also need to check in before boarding.

It is your responsibility to have purchased the correct ticket.

If you try to check in with Basiskort, but discover that a Checkpoint is not working, you must inform the driver. You will find special information about Aarhus city buses, Letbanen and Midtjyske Jernbaner below.

Updated 1 June 2026

Tickets on Aarhus city buses

There is instant and self-ticketing on Aarhus city buses. It is therefore your responsibility to have a valid ticket or card.  

Make sure you have your ticket or card to hand before boarding. When boarding a bus, and before you sit down, you must check in with Basiskort without undue delay. 

If you are using the Rejsebillet app, you must purchase a ticket before boarding the bus. If you are using the Rejsekort app, you must check in before boarding. If you are using the check-in function in the DSB app, you also need to check in before boarding.

On Aarhus city buses, passengers can use any of the doors to either board or alight from the bus.

If you try to check in with Basiskort, but discover that a card reader is not working, you must use another Checkpoint in the bus. 

It is possible to check in multiple passengers with Basiskort at the Checkpoints in the bus or in Rejsekort app.

Updated 1 June 2026

Tickets on route 100 and 200

There is instant and self-ticketing on route 100 and 200. It is therefore your responsibility to have a valid ticket or card.

You can buy a single ticket with cash from the driver, but not between Park Allé and Nørreport on route 200, and not at Klostertorvet on both routes. At Klostertorvet, there are 2 ticket machines at the bus stops. At other stops between Park Allé and Nørreport, you must purchase a ticket before boarding the bus, or check in with Basiskort without unnecessary delay, and before you take a seat on the bus.

If you are using the Rejsebillet app, you must purchase a ticket before boarding the bus. If you are using the Rejsekort app, you must check in before boarding. If you are using the check-in function in the DSB app, you also need to check in before boarding. Make sure you have your ticket or card to hand before boarding.

On route 100 and 200 passengers can use any of the doors to either board or alight from the bus. If you need to buy a ticket on the bus, you should enter at the front by the driver and purchase the ticket immediately.

If you try to check in with Basiskort, but discover that a Checkpoint is not working, you must use another Checkpoint in the bus.

It is possible to check in multiple passengers with Basiskort at the Checkpoints in the bus or in Rejsekort app.

Updated 1 June 2026

Tickets on Letbanen

You must purchase a ticket before boarding Letbanen. It is not possible to purchase tickets on the Letbane platforms or on board the Letbane trains.

The same tickets apply for Letbanen as for Midttrafik buses.

If you are using Basiskort you must check in on the Letbane platforms. You cannot check in on board the Letbane trains. If you are using the Rejsebillet app, you must purchase a ticket before boarding. If you are using the Rejsekort app, you must check in before boarding. If you are using the check-in function in the DSB app, you also need to check in before boarding.

If you try to check in with Basiskort, but discover that a Checkpoint is not working, you must use another Checkpoint. If all the equipment at the station is out of service, you can report the fault to Rejsekort Customer Service on tel. 70 11 33 33.

You can travel on Letbanen without checking in if all Checkpoints are out of service. In the event of a ticket check, you will be issued with an inspection fee. Inform the ticket inspector that the ticket equipment was defective so it can be noted on the inspection fee. The inspection fee can then be cancelled by writing to Midttrafik, who will check the equipment log.

Updated 1 June 2026

Tickets on Midtjyske Jernbaner trains

There is self-ticketing when travelling on Midtjyske Jernbaner trains. It is therefore your responsibility to have a valid ticket or card.

Make sure you have your ticket or card to hand before boarding. 

If you are using Basiskort you must check in on the platforms. You cannot check in on board the trains.

If you are using the Rejsebillet app, you must purchase a ticket before boarding the train. If you are using the Rejsekort app, you must check in before boarding. If you are using the check-in function in the DSB app, you also need to check in before boarding.

If you are unable to present a valid ticket or card at a ticket check, you will be issued with an inspection fee.

If you try to check in with your Basiskort, but discover that the Checkpoints is not working, you must inform the train driver.

Updated 1 June 2026

Ticket inspection

You must have your ticket or card with you during the journey and when getting off, and you must be able to show your card or ticket if the driver or one of Midttrafik’s ticket inspectors asks to see it. If several people are travelling on the same ticket, you must accompany each other throughout the journey, i.e. you must board and get off together.

Misuse

Misuse and forgery of tickets and cards is a punishable offence.

Misuse is

  • travelling on a card which has been issued to another person

  • travelling further than the ticket/card is valid for

  • travelling after the ticket/card ceased to be valid

  • travelling on a Rejsekort app and Basiskort Personal which has been issued to another person

  • travelling using the incorrect customer ticket type (child, adult, senior)

  • buying single tickets and selecting another from-zone as the zone the journey starts in.

The driver can confiscate the card (both photo ID card and season ticket) if the driver suspects misuse/abuse.

The photo ID card will be returned to you after Midttrafik has dealt with your case.

Forgery is

  • when changes are made to existing text on tickets/transit tickets

  • using a photocopy of the ticket/card

  • using a forwarded mobile ticket

  • using a video record of a mobile ticket via Rejsebillet app or webshop ticket

If forgery is suspected, the ticket/card/photo ID card is confiscated, and the case is handed over to the police.

Updated 1 June 2026

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