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English Spørgsmål og svar rejsebestemmelser information og salg rejsegaranti glemte sager få læst tekst op rute og zonekort billetguide prisberegner priser Periodekort mobilbillet rejsekort Læs op
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Q&A about flextur

From 26 June, changes have been made to flextur, plustur and flexbus dial-a-ride services throughout the Midttrafik area. The changes have been made out of a desire for uniform rules and prices in all the municipalities in Central Denmark Region.

Can I still book flextur dial-a-ride trips as usual?

Yes, you can still book flextur dial-a-ride trips as usual by calling tel. +45 87 40 83 00, at midttrafik.flextrafik.dk or in the Flextrafik app.

Moreover, it is now possible to book and pay for your flextur via Rejseplanen. 

What is a transport hub?

A transport hub is a place you can be driven to or from at a cheaper price.

You can certainly book a flextur dial-a-ride trip to a transport hub in a different municipality to where you live – the price is the same.

Transport hubs are found in many different places both inside and outside towns and cities. They can be found, for example, at bus terminals, train stations and bus stops. They can also be placed at locations where accessibility has been given a high priority by your municipality, for example at a sports hall or citizens’ service office. There will often be a car park nearby where you can be dropped off or collected.

The individual municipality decides the number and location of the transport hubs. 

How do I find a transport hub in Rejseplanen?

You can search for the transport hubs in your municipality in Rejseplanen by entering the name of the municipality and ‘transport hub’ in the address field. E.g. ‘Herning transport hub’. A list of transport hubs in the Municipality of Herning will then be displayed.

Alternatively, you can find a transport hub on the map on the page about flextur, and then click on the transport hub icon. Here, you will find a link directly to Rejseplanen with the transport hub in question.

Why doesn’t a flextur dial-a-ride trip appear when I search on Rejseplanen?

You have searched for a trip where good public transport options already exist with bus, train or Letbanen. Therefore, you will be offered those possibilities first.

If you want to be sure of finding out whether it is possible to book a flextur, under “Adjust search” and “Means of transport” you can check “Telebus/flexbus/plustur/flexbus”.

It is also possible to book your flextur dial-a-ride service in the Flextrafik app or by calling us on tel. +45 87 40 83 00 (+ press 2).

Why is it more expensive to travel in a city zone?

In city zones, there are usually lots of options for travelling by bus, train or Letbanen. Therefore, it is more expensive to book a flextur trip in the area.

You can find an overview of city zones and transport hubs on the map on the flextur page

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